Phase 1: Solution Planning

During the solution planning phase, the team identifies the current system and the customer expectations to determine the optimum solution for your business. Once this is determined, various planning areas should be completed. Creating the interface requirements, creating a conceptual process flow, creating a conceptual site map, and creating the design specification document.

Upon completion of Phase 1, the design specification will define the project and provide the estimates for the remaining phases. The customer will then have the ability to decide whether to continue the project or select another option.

Phase 2: Development

During the development phase, the team will create the application/system as defined by the Solution Planning phase. This will also include component testing by the team. The customer will be receive constant updates as to the project status as well as any out-of-scope issues that may arise. This allows the customer to maintain control during the development process and ensure their expectations are being met.

Upon completion of Phase 2, the beta version of the application/system will be ready to be tested by the customer in Phase 3.

Phase 3: Assurance

During the assurance phase, the team will work with the customer in system testing and receiving feedback from the customer on process flow and/or any modifications that the customer may see. This phase provides time to make any programmatic changes before it.

Upon completion of Phase 3, the application/system will be ready to install for Phase 4.

Phase 4: Integration

During the integration phase, the team will install the application/system into the current system. They will also provide training for users and ensure the application/system will operate as expected.  The customer will be involved by identifying the users that will be trained and where the application/system is installed.

Upon completion of Phase 4, the team will be available for ongoing maintenance and/or enhancements.